We hope you will be delighted with your purchase from Ajka - Crystal.
Should you discover a defect in your received product, or should we have delivered incorrect products to you, please contact us in vincze.karina@ajkacrystal.hu without undue delay. Please note that you will be required to provide us with clear photographic evidence of the alleged fault or damage.
Please be informed that engraved purchases may not be returned or cancelled
Kindly note that replacements are only possible if we have the items in stock, in other cases you will receive a refund. All refunds will be made by crediting the payment card originally used for the original purchase. Any returns of orders which are placed outside of EU, only price paid in Webstore will be refunded, and the Seller will not refund any taxes, charges or other fees applied to the order by your country of residence, customs or authorities.
In case of a refund, you shall receive your refund within fourteen (14) days.
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